Hideaway Backpack – Black

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Shipping Time: 1-3 business days Shipping cost: US $0.00 US $0.00
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Arrives by Wednesday, Nov 20
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Estimated Delivery Date: Wednesday, Nov 20

Due to high demand, please allow at least 2-4 weeks for delivery.

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Product Details
Item Specifics
Shipping & Returns
FAQs
About Us
Product Details
Ideal for small pets
Enjoy the portability of a duffel & the convenience of a backpack
Prefer Pets Hideaway™ Backpack pet carrier makes it easy to carry your little furry friend on your back. Whether you’re walking down Main Street, along a trail, or through a busy airport, you can relax knowing your pet is safe and secure in this thoughtfully designed small carrier.
New, safe, and secure
The Hideaway Backpack is made with your pet in mind! A zippered side panel allows for your pet’s easy entry and exit. Mesh windows on three sides provide ample ventilation making this carrier the ideal choice for your pet’s health and comfort. Each panel features a roll-up-n-down privacy cover to shut out distractions for discreet travel.
For pets up to 15 pounds
Wear as a backpack or with the handle
Mesh windows on three sides
Fully lined & padded interior
Machine washable baseliner
No worry travel
Your pet will love traveling even more
A size opening makes it easy to slip your furry friend into the carrier and a quarter-zip on the opposite end lets your pet poke his head out of. Mesh vents ensure your pet has lots of air circulation.
Adjustable for a comfortable fit
You can reposition the backpack straps to carry this bag over your shoulder. The carrier also has a handle on top so you can carry it next to your side.
Less stress & anxiety
This Prefer Pets carrier also has roll-up flaps on each end to keep your pet hidden from view. Reduce stress!
Everything for your convenience
It has a water-resistant exterior and machine-washable baseliner. It also includes a luggage tag & Pet ID card.
About Prefer Pets

My husband and I started Prefer Pets in 2006 on an afternoon drive to Victory Park in Pasadena CA, to spend a lovely Saturday with our 2 pekes, Button and ShoSho. On our way there, our boy Button escaped from the carrier that we had bought at a pet box store and proceed to play with us by running around on the floor of the car, ducking under the car seats, and finally wedging himself behind the brake pedal (Button being a tiny 3 months old at the time). Luckily, we were able to stop the car without any injury.This is when we knew we need to have a better carrier to travel safely with our 2 fur-kids.

From our first carriers, original duffel and original backpack, created with features and functions that we wished we had on that day, we have persistently evolve the designs of our bags based on feedbacks and pressure points from real customers and from our own journeys with Button and ShoSho as they grew older. Every Prefer Pets product that we make, it is with the thought of what we would want ourselves in term of mindful designs, quality material & construction, and customer service when we were buying pet products for Button and ShoSho.

Today, we proudly remain a family business and are still based in Southern California, and while our little boy and little girl are no longer with us, we are committed to continue making quality travel carriers for pets and the people who loves them, for enjoying life’s journey with their own Buttons and ShoShos.

Designed In
Rancho Cucamonga, California
Established
2006
Brand values
Small Batch

4 GREAT REASONS TO BUY FROM US:

  • Over 37,000 happy customers worldwide
  • Real people on our support team ready to help
  • The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
  • We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security

BUY WITH CONFIDENCE

Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.

  • Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
  • Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
  • Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
Item Specifics
Shipping & Returns

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Glee Store Shop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://gleestore.shop

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@gleestore.shop

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@gleestore.shop

About Us
Customer commitment

We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.

Passion for our work

We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.

Inspiration and creativeness

Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!

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